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Our simple process
helps patients find relief

A person in a beige sweater looks peacefully at the camera while sitting in a warm room with white walls and an inviting couch.
01

Create your free account

  • Before you can book your first appointment, you’ll have to set up an account
  • Setting up your account only takes a few minutes
  • You can use your account to book appointments with our menopause-trained doctors and health specialists
  • When you meet with any member of our clinical staff, your notes will be saved in your account
Get Started
02

Provide your health history and choose your payment method

  • A privacy form for your signature will be sent by text message and email
  • You’ll complete a brief questionnaire about your medical history
  • Choose how you pay: you can either pay through your insurance or we can bill you directly
Check Insurance
03

Book your doctor’s appointment

  • You get a 30-minute virtual visit with a board-certified, menopause-trained doctors
  • Together, you’ll create your customized care plan
  • Depending on your health history and symptom experience, your doctor may prescribe medications
  • They may also recommend follow-up care with our menopause-trained dietitians, health coaches and mental health specialists, as necessary
04

Join your appointment

  • We recommend using a computer rather than your phone for the best experience
  • 15 minutes before your appointment, you’ll receive a link to your appointment by text message and email
  • 5 minutes before your appointment, simply click on the link and follow the instructions
05

After your appointment

  • You’ll receive a summary of your visit through your Gennev portal
  • You can fill any prescriptions that have been ordered for you and schedule your recommended follow-up appointments
  • A link to a satisfaction survey will be sent via email

The Gennev
Patient Journey

Your first appointment will be a 30-minute virtual visit with a board-certified, menopause-trained doctor

Your doctor may refer you for 2 to 4 visits with one of our menopause-trained health coaches if you need help with sleep, nutrition or lifestyle changes

We can also help you access mental health care with licensed specialists quickly if you need help with anxiety, stress or other symptoms related to mental health

If you’ve been prescribed medication, you’ll check in with your doctor during a 30-minute follow-up visit to assess your progress and dosing, and renew prescriptions as necessary

Covered by insurance

Aetna insurance logo.
Logo for Anthem insurance.

Look up your coverage

Look up your plan to see if you have eligible benefits that cover care from Gennev. Out-of-network coverage may also be available.

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Plan
Full Package Name
Network Status
Aetna
Full Package Name
Aetna (PPO)
Network Status
In-Network
Aetna
Full Package Name
Aetna
Network Status
In-Network
Aetna
Full Package Name
Aetna (POS)
Network Status
In-Network
Aetna
Full Package Name
Aetna (POS II)
Network Status
In-Network
Aetna
Full Package Name
Aetna (EPO)
Network Status
In-Network
Aetna
Full Package Name
Aetna Signature Administrators - Allianz (Indemnity)
Network Status
In-Network
Aetna
Full Package Name
Aetna - LewerMark (PPO)
Network Status
In-Network
Aetna
Full Package Name
Aetna (HMO)
Network Status
In-Network
Aetna
Full Package Name
Aetna International - Aetna (PPO)
Network Status
In-Network
Aetna
Full Package Name
Aetna Signature Administrators - GEHA - GEHA (PPO)
Network Status
In-Network
Aetna
Full Package Name
Meritain Health
Network Status
In-Network
Aetna
Full Package Name
Sharp Rees-Stealy - Aetna (HMO)
Network Status
In-Network
Aetna
Full Package Name
WEB-TPA - Aetna (PPO)
Network Status
In-Network
Aetna
Full Package Name
WEB-TPA - Aetna Signature Administrators (PPO)
Network Status
In-Network
Anthem
Full Package Name
Anthem Blue Open Access HMO/POS
Network Status
In-Network
Anthem
Full Package Name
Anthem BCBS CT EPO
Network Status
In-Network
Anthem
Full Package Name
Anthem BCBS
Network Status
In-Network
Anthem
Full Package Name
Anthem Blue Cross PPO
Network Status
In-Network
Anthem
Full Package Name
Anthem BCBS CO HMO
Network Status
In-Network
Anthem
Full Package Name
Anthem BCBS CT HMO/POS
Network Status
In-Network
Anthem
Full Package Name
Anthem BCBS CT PPO
Network Status
In-Network
Anthem
Full Package Name
Anthem Blue Choice HMO/POS
Network Status
In-Network
Anthem
Full Package Name
Anthem Blue Choice PPO
Network Status
In-Network
Anthem
Full Package Name
Anthem BCBS CO PPO
Network Status
In-Network
Anthem
Full Package Name
Anthem BCBS CA PPO
Network Status
In-Network
Anthem
Full Package Name
Anthem Blue Cross HMO (Blue New England)
Network Status
In-Network
Anthem
Full Package Name
Anthem Blue Access Choice
Network Status
In-Network
Anthem
Full Package Name
Anthem Blue Cross HMO Choice
Network Status
In-Network
Anthem
Full Package Name
Anthem Blue Preferred
Network Status
In-Network
Anthem
Full Package Name
Anthem Blue Cross HMO
Network Status
In-Network
Anthem
Full Package Name
Anthem BCBS Traditional
Network Status
In-Network
Anthem
Full Package Name
Anthem Blue Cross EPO
Network Status
In-Network
Anthem
Full Package Name
Anthem Blue Cross HMO/POS Maine
Network Status
In-Network
Anthem
Full Package Name
Anthem Blue Cross Blue Shield PPO
Network Status
In-Network
Anthem
Full Package Name
Anthem Blue Access
Network Status
In-Network
Anthem
Full Package Name
Anthem Blue Cross Blue Shield Pathway Plans
Network Status
In-Network
Anthem
Full Package Name
Anthem Blue Cross PPO
Network Status
In-Network
Anthem
Full Package Name
Anthem HealthKeepers Plus - VA
Network Status
In-Network
Anthem
Full Package Name
Anthem BCBS Blue Prefered PPO/EPO
Network Status
In-Network
Anthem
Full Package Name
Anthem BCBS Healthcare Solutions NV
Network Status
In-Network
Anthem
Full Package Name
Athem Blue Advantage HMO
Network Status
In-Network
Anthem
Full Package Name
Anthem Blue Advantage POS/HMO Nevada
Network Status
In-Network
Anthem
Full Package Name
Anthem BCBS HMO (Blue Preferred)
Network Status
In-Network
Anthem
Full Package Name
Anthem BCBS POS (Blue Preferred Primary Plus)
Network Status
In-Network
Anthem
Full Package Name
Anthem BlueSecure PPO
Network Status
In-Network
Anthem
Full Package Name
Anthem BCBS NY
Network Status
In-Network
Anthem
Full Package Name
Anthem Blue Cross Blue Shield POS
Network Status
In-Network
Anthem
Full Package Name
Anthem Blue Cross Blue Shield HMO
Network Status
In-Network
Anthem
Full Package Name
Anthem BCBS PPO (Blue Access)
Network Status
In-Network
Anthem
Full Package Name
Anthem Blue Cross Blue Shield HMO (Blue Preferred (+)
Network Status
In-Network
Anthem
Full Package Name
Anthem Blue Cross Blue Shield PPO (Blue Access)
Network Status
In-Network
Cigna
Full Package Name
Cigna
Network Status
Out-of-Network Benefits
EmblemHealth
Full Package Name
EmblemHealth
Network Status
Out-of-Network Benefits
GHI
Full Package Name
GHI
Network Status
Out-of-Network Benefits
S&S Healthcare
Full Package Name
S&S HealthCare Strategies (PPO)
Network Status
In-Network
United / UHC
Full Package Name
Choice Plus POS
Network Status
In-Network
United / UHC
Full Package Name
Choice HMO/ Choice +HMO
Network Status
In-Network
United / UHC
Full Package Name
Choice EPO
Network Status
In-Network
United / UHC
Full Package Name
Nat Ancill All Other
Network Status
In-Network
United / UHC
Full Package Name
Select HMO/ Select +
Network Status
In-Network
United / UHC
Full Package Name
Oxford
Network Status
In-Network
United / UHC
Full Package Name
Select EPO
Network Status
In-Network
United / UHC
Full Package Name
NYSHIP- UHC Empire Plan
Network Status
In-Network
United / UHC
Full Package Name
Select Plus POS
Network Status
In-Network
United / UHC
Full Package Name
UHC Charter EPO
Network Status
In-Network
United / UHC
Full Package Name
UHC Charter POS
Network Status
In-Network
United / UHC
Full Package Name
UHC Core Choice Plus POS
Network Status
In-Network
United / UHC
Full Package Name
UHC NexusACO NR
Network Status
In-Network
United / UHC
Full Package Name
UHC Navigate
Network Status
In-Network
United / UHC
Full Package Name
UHC Core HMO
Network Status
In-Network
United / UHC
Full Package Name
UHC Navigate Plus
Network Status
In-Network
United / UHC
Full Package Name
UHC Charter HMO
Network Status
In-Network
United / UHC
Full Package Name
UHC NexusACO NRB
Network Status
In-Network
United / UHC
Full Package Name
UHC Core EPO
Network Status
In-Network
United / UHC
Full Package Name
PPO
Network Status
In-Network
United / UHC
Full Package Name
Surest - United Healthcare (POS)
Network Status
In-Network
United / UHC
Full Package Name
UHC NexusACO OAP
Network Status
In-Network
United / UHC
Full Package Name
UHC NexusACO RB
Network Status
In-Network
United / UHC
Full Package Name
UHC NexusACO NRP
Network Status
In-Network
United / UHC
Full Package Name
United Healthcare
Network Status
In-Network
United / UHC
Full Package Name
UMR - United Healthcare
Network Status
In-Network
United / UHC
Full Package Name
UMR
Network Status
In-Network
United / UHC
Full Package Name
UHC NexusACO OA
Network Status
In-Network
United / UHC
Full Package Name
UHC NexusACO OAP
Network Status
In-Network
United / UHC
Full Package Name
UHC NexusACO R
Network Status
In-Network
United / UHC
Full Package Name
UMR (EPO)
Network Status
In-Network
United / UHC
Full Package Name
United Healthcare - The Empire Plan
Network Status
In-Network
United / UHC
Full Package Name
United Healthcare (PPO)
Network Status
In-Network
United / UHC
Full Package Name
UHC NexusACO RP
Network Status
In-Network
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We couldn’t find any covered plans with that search.
Get in touch with our team to learn more about your coverage.

Out of network or have questions about coverage?
Reach out to our team of insurance experts to understand your options.

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In-Person Care

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Email directly:
support@gennev.com
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