Look up your plan to see if you have eligible benefits that cover care from Gennev. Out-of-network coverage may also be available.
Our simple process
helps patients find relief
Our simple process
helps patients find relief
01.
Create your free account
- Before you can book your first appointment, you’ll have to set up an account
- Setting up your account only takes a few minutes
- You can use your account to book appointments with our menopause-trained doctors and health specialists
- When you meet with any member of our clinical staff, your notes will be saved in your account
02.
Provide your health history and choose your payment method
- A privacy form for your signature will be sent by text message and email
- You’ll complete a brief questionnaire about your medical history
- Choose how you pay: you can either pay through your insurance or we can bill you directly
03.
Book your doctor’s appointment
- You get a 30-minute virtual visit with a board-certified, menopause-trained doctors
- Together, you’ll create your customized care plan
- Depending on your health history and symptom experience, your doctor may prescribe medications
- They may also recommend follow-up care with our menopause-trained dietitians, health coaches and mental health specialists, as necessary
04.
Join your appointment
- We recommend using a computer rather than your phone for the best experience
- 15 minutes before your appointment, you’ll receive a link to your appointment by text message and email
- 5 minutes before your appointment, simply click on the link and follow the instructions
05.
After your appointment
- You’ll receive a summary of your visit through your Gennev portal
- You can fill any prescriptions that have been ordered for you and schedule your recommended follow-up appointments
- A link to a satisfaction survey will be sent via email
The Gennev
Patient Journey
Your first appointment will be a 30-minute virtual visit with a board-certified, menopause-trained doctor
Your doctor may refer you for 2 to 4 visits with one of our menopause-trained health coaches if you need help with sleep, nutrition or lifestyle changes
We can also help you access mental health care with licensed specialists quickly if you need help with anxiety, stress or other symptoms related to mental health
If you’ve been prescribed medication, you’ll check in with your doctor during a 30-minute follow-up visit to assess your progress and dosing, and renew prescriptions as necessary
Covered by Insurance
Look up your coverage
Plan
Full Package Name
Network Status
Aetna
Full Package Name
WEB-TPA – Aetna Signature Administrators (PPO)
Network Status
In-Network
Aetna
Full Package Name
WEB-TPA – Aetna (PPO)
Network Status
In-Network
United / UHC
Full Package Name
United Healthcare – The Empire Plan
Network Status
In-Network
United / UHC
Full Package Name
United Healthcare (PPO)
Network Status
In-Network
United / UHC
Full Package Name
United Healthcare
Network Status
In-Network
United / UHC
Full Package Name
UMR – United Healthcare
Network Status
In-Network
United / UHC
Full Package Name
UMR (EPO)
Network Status
In-Network
United / UHC
Full Package Name
UMR
Network Status
In-Network
United / UHC
Full Package Name
UHC NexusACO RP
Network Status
In-Network
United / UHC
Full Package Name
UHC NexusACO RB
Network Status
In-Network
United / UHC
Full Package Name
UHC NexusACO R
Network Status
In-Network
United / UHC
Full Package Name
UHC NexusACO OAP
Network Status
In-Network
Out of network or have questions about coverage?
Reach out to our team of insurance experts to understand your options.
